Your business answers WhatsApp, even when you can't.
Instant replies, an AI assistant that knows your prices and timings, bookings and reminders, all on your own business number. Set up in 10 minutes. No coding, no new phone.
- No card needed for the trial
- Pay monthly by UPI
- Official WhatsApp Business Platform
Sound familiar?
Every unanswered message is a customer walking to the next shop.
People message on WhatsApp because they want an answer now. If you're with a customer, driving or asleep, they ask someone else.
The same five questions, fifty times a day. Prices, timings, location, availability. Your staff spend hours typing the same answers.
Messages at 11 PM get answered at 11 AM. By then the customer has booked with whoever replied first.
Bookings live in someone's phone. No reminders, no follow-ups, no idea which chats turned into sales.
How it works
Live on WhatsApp in three steps
If you can use Facebook, you can set this up. Or we do it for you.
Connect your number
Log in with Facebook and pick your business number. Your customers keep messaging the number they already know.
About 2 minutesTell it about your business
Paste your website or Google listing, or just type your prices, timings and services. The assistant learns from that and nothing else.
About 5 minutesSwitch it on
Replies, menus and reminders go live. Watch every chat from your phone and take over any conversation with one tap.
Same dayFeatures
Everything your front desk does, on WhatsApp
Made for owners and small teams, not IT departments.
Instant replies and menus
A welcome message with tap-to-answer buttons: Prices, Timings, Location, Talk to us. Plus an away message after hours.
An AI assistant that knows your shop
Answers real questions in your customer's language, using only your prices and policies. When it isn't sure, it hands the chat to you.
Bookings and reminders
Customers pick a slot inside the chat. A reminder goes out before the visit, so fewer no-shows and fewer reminder calls.
One number, the whole team
Staff reply from their own phones on the same business number. Assign chats, add notes, see who replied and who didn't.
Offers that don't get you blocked
Send festival offers to customers who agreed to hear from you. Sends are paced so your number stays healthy, and you see the cost before you press send.
More Google reviews
After a visit, happy customers get a polite message with your Google review link. Unhappy ones reach you privately first.
Run it all from WhatsApp
No dashboard to learn. Message your own assistant and it answers you like a manager would.
today12 new chats, 4 bookings, 1 needs youpause botReplies stop, you take every chatprice AC service 549Updated, the assistant uses it nowleads this weekList with names and what they askedReady-made for your trade
Start with a setup that already fits
Pick your business type and the menus, questions and reminder messages come pre-filled. Change anything you like.
Repair & home services
- Price list and service areas
- Visit booking by slot
- "Technician on the way" updates
Clinics & doctors
- Doctor timings
- Appointment booking
- Reminders and follow-up visits
Salons & spas
- Service menu with prices
- Slot booking
- Review request after the visit
Coaching & schools
- Batch timings and fees
- Demo class booking
- Fee due reminders
Real estate
- Listings by area and budget
- Site visit booking
- Instant handoff to sales
Why not just the WhatsApp Business app?
The app is great until you get busy
Keep what works. Add what the free app can't do.
| When a customer… | WhatsApp Business app | With Relay |
|---|---|---|
| asks a question at midnight | Fixed away message | A real answer in their language |
| wants to book | You type back and forth | Picks a slot in the chat, reminder sent |
| messages while you're busy | Waits for you | Assistant replies, a teammate picks it up |
| should hear about an offer | Broadcast lists, only to people who saved your number | Everyone who opted in, paced safely |
| had a great visit | Nothing happens | Gets your Google review link |
Pricing
Less than one lost customer a month
Simple monthly plans in rupees. Try any plan free for 14 days, cancel anytime.
Solo
For a single shop that wants instant replies.
- Instant replies, menu and away message
- Inbox for 1 person
- 1,000 messages a month
- Offers to 500 contacts a month
Business
For busy shops and clinics that want the AI assistant.
- Everything in Solo
- AI assistant, 2,000 replies a month
- Bookings and reminders
- Team of 3, 5,000 messages a month
- Google review requests
Growth
For teams with more chats, staff or branches.
- Everything in Business
- AI assistant, 6,000 replies a month
- Team of 10, 2 numbers
- 20,000 messages a month
- Priority help on WhatsApp
We connect your number, write your menu and answers, and test everything with you on a call. Live in a day.
Prices exclude GST. WhatsApp's own message charges are set by Meta, can change, and are billed by Meta to your WhatsApp Business account at cost. We never mark them up.
Questions
Asked before you sign up
Anything else? Message us and a person will reply.
Do I need a developer or any technical skills?
No. You connect with your Facebook login and fill in a simple form about your business. If you'd rather not do it yourself, choose done-for-you setup and we handle everything.
Can I keep using my current WhatsApp number?
Yes, your customers keep messaging the same number. Meta now lets many WhatsApp Business app numbers connect to the platform while you keep using the app. We check your number during setup and tell you exactly what changes before anything does.
Will my number get blocked?
Numbers get restricted for messaging people who never asked to hear from you, or for sending too much too fast. We only send offers to customers who opted in, pace every send, and warn you when your number's quality drops.
What if the AI says something wrong?
It only answers from the information you give it. When a question falls outside that, it says a person will reply and alerts you. You can read every conversation and pause the assistant from WhatsApp anytime.
Which languages does it reply in?
English, Hindi, Telugu and Hinglish to start, matching the language the customer writes in. More Indian languages are coming.
What does WhatsApp itself charge?
Replying when a customer messages you first is free for 24 hours. Reminders cost about ₹0.12 each and promotional offers about ₹0.80 each, charged by Meta. A typical small shop spends a few hundred rupees a month with Meta, and we show the cost before every send.
Can I cancel?
Anytime, from your account or by messaging us. Your plan runs until the end of the month you've paid for, and you can download your chats and contacts.
I'm an agency or software company. Can I offer this to my clients?
Yes. Our developer platform lets you onboard your clients' numbers with a link, under your own brand.
Stop losing customers to slow replies
Try Relay free for 14 days. Most businesses are answering customers automatically the same afternoon.